Thanks for putting through an order with us. Before we process it we need you to agree to our terms and conditions - which are designed to provide us both with a sensible level of protection.

You means the company, individual or organisation identified in the ordering process. We will send any communications to you using the details you enter in your Order or those with which you have separately provided us.

We/Us means Telperion Ltd, Wheelwrights, Croscombe, Wells, Somerset BA5 3QQ, a company registered in England and Wales Company No. 05642386. All written communications to Us should be sent to us at that address or by email to hello@telperionofwells.co.uk

Our Products means the stationery or other goods specified by You in your Order.

Order means the contract with Us created by You.

1. When you confirm your Order it will immediately create a legally binding contract between us at the agreed Price. As our goods are custom-made you do not have the right to cancel.
   
   
2. If ordering on behalf of a company or organisation you warrant that you have the authority within your company or organisation to make a legally binding contract with us. In the event that you do not have such authority you will be liable as an individual under this contract.
   
   
3. These conditions apply to the exclusion of all other terms and conditions unless expressly agreed in writing and signed for Us by a Director. You acknowledge that You have not relied on any statement, promise or representation made or given by or on behalf of Us which is not set out in these Terms & Conditions.
   
   
4. Unless negotiated separately and agreed in writing the copyright of general Artwork, commissioned artwork and illustrations belongs to Us. You are responsible for obtaining all necessary authority to reproduce artwork, photographs etc and indemnify Us from any claim arising from the failure to hold proper consents.
   
   
5. The quantity and description of Our Product shall be as set out as agreed . You are responsible for checking and proof-reading the design and content of your order through our ordering process. An exact colour match with the on screen representation of colour cannot be guaranteed, since it is affected by factors as variable as the stock you choose and the settings on your computer screen. However we will ensure (where Pantone colours are specified) an acceptable level of fidelity to the swatch. A digital colour proof is a guide to the finished print but is not an exact match.
   
   
6. We aim to dispatch your order within 48 hours to the address you specify in the ordering process. You may terminate or rescind the Order if a delay exceeds 7 days.
   
   
7. We cannot be liable for any non-delivery of Our Products unless You give written notice to Us of the non-delivery within 7 days of the date when the Products would in the ordinary course of events have been received. Our liability for non-delivery shall be limited to replacing the Products within a reasonable time or issuing a credit note.
   
   
8. We may deliver the Products by separate instalments. Each separate instalment shall be invoiced and paid for in accordance with these Terms & Conditions. Each instalment shall be a separate contract and no breach, cancellation or termination relating to any one instalment shall entitle the You to repudiate or cancel any other contract or instalment.
   
   
9. The quantity of any consignment of Our Product as recorded by Us on despatch from Our place of business shall be conclusive evidence of the quantity received by You on delivery unless You can provide conclusive evidence proving the contrary.
   
   
10. The Products are at Your risk from the time of delivery. Ownership of the Products shall not pass to You until We have received full payment for the Products. Your right to possession of the Products shall terminate immediately, or Our obligation to supply them shall at our election cease if You become insolvent or we have reasonable grounds for believing that you have. You grant Us an irrevocable licence at any time to enter any premises where the Products are or may be stored to recover them after your right to possession has terminated.
    
    
11. Payment is due 15 days from the date of our invoice, which will normally be sent on dispatch. As a small company the honouring of this timescale is of the first importance. You agree here to make all payments due under the Order in full and without any deduction. We reserve the right to claim interest and charges under the Late Payment of Commercial Debts (Interest) Act 1998.
    
    
12. We warrant that unless otherwise excluded Our Products shall on delivery be of satisfactory quality, and fit for purpose. If any of Our Products do not conform with any of these warranties We shall at Our option replace such Products or refund the price of such Products.
    
    
13. Our financial liability to You for any breach of these conditions, and any representation, statement or tortious act or omission including negligence shall be limited to the price of Your Order. All other warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Products Act 1979) are excluded to the fullest extent permitted by law. Nothing in these conditions excludes or limits
    
    Our liability for death or personal injury caused by Our negligence, any liability under section 2(3), Consumer Protection Act 1987, any liability for fraud or fraudulent misrepresentation, or for any matter liability for which it would be illegal for Us to exclude or attempt to exclude.
    
    
14. We shall not be liable to You for loss of profit, loss of business, or depletion of goodwill whether direct, indirect or consequential, or any claims for consequential compensation.
    
    
15. We reserve the right to defer the date of delivery or to cancel the Order or reduce the volume of the Products ordered by You without liability if We are prevented from or delayed in the carrying on of its business due to any circumstances beyond
    
    Our reasonable control. These include, inter alia, natural disaster, failure of power supply, inability to secure specified materials.
    
    
16. Neither We nor You intend that any term of the Order shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.
    
    
17. English law shall govern this Order and the parties submit to the exclusive jurisdiction of the English courts.